Privacy Policy
We value your privacy and are committed to being transparent about how we handle your data.
This Privacy Policy describes how Go Qatar collects, uses, and shares information about you when you use our mobile application. By using Go Qatar, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you create an account, we collect the information provided through Google Sign-In or Apple Sign-In, such as your name, email address, and profile picture. When you use navigation and address lookup, we process your device location to show relevant results. Your favorite locations and recent search history are stored locally on your device to provide a personalized experience.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process transactions, send you technical notices and support messages, and to respond to your comments and questions.
Analytics & Cookies
Our website uses Google Analytics, loaded through Google Tag Manager, to understand how visitors interact with our pages. These tools set cookies and collect anonymized usage data such as pages viewed, device and browser type, and approximate location, which helps us improve the product. This data is processed by Google. You can opt out through your browser's cookie settings or the Google Analytics opt-out browser add-on. Our website uses cookies only for analytics — we do not use advertising or cross-site tracking cookies.
Maps & Location Services
Go Qatar uses the Google Maps Platform SDK to display maps and provide navigation and address lookup. When you use these features, your location and map interactions are processed by Google in accordance with Google's Privacy Policy. We use location data only to power navigation and address search — we do not sell your location data.
Information Sharing
We do not sell your personal information. We share information only with the service providers that help us operate Go Qatar — including Google (Sign-In, Google Maps Platform, and Google Analytics) and Apple (Sign-In) — and with vendors who process data on our behalf under confidentiality obligations. We may also disclose information where required by law.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your data is encrypted in transit and stored securely.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can remove your saved favorites and recent searches directly within the app, and you may request deletion of your account data by contacting us. If you are in Qatar, we handle personal data in line with the Personal Data Privacy Protection Law (PDPPL); depending on your location, additional rights may apply. To exercise any of these rights, contact us at help.goqatar@gmail.com.
Changes to This Policy
We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice through the app.
Contact Us
If you have any questions about this privacy policy, please contact us at help.goqatar@gmail.com. We will respond to your inquiry within 24 hours.
Questions about this policy?
help.goqatar@gmail.com